Our engagements start with a thorough understanding of your situation. We employ multiple research methodologies to reveal the perspectives about your issue, both inside and outside of the organization. This analysis fuels your strategy.
Based on the insights gleaned, we’ll work with your team to map out a strategy for your brand, marketing, communications, or cause to reach your constituents, appeal to donors, and put your organization on solid footing to grow into the future.
Personas and experience mapping help you understand the thought processes of your audience so you develop effective engagement strategies. Clear value propositions for each audience can be targeted with specific segmentation strategies.
Fully understand your market potential for your current or new services with a market assessment and develop a clear strategy for introducing new services that meet your audience’s needs.
Our Behavioral Change Cycle can be used to improve how you connect and communicate with your program participants to deepen their engagement and improve your outcomes.
We guided this new foundation for the largest sanitation department in the world. We helped identify sanitation and environmental challenges, and developed organizational priorities, criteria for determining which programs to pursue, success metrics, and financial projections to put the foundation on a path to success.
We led the strategic planning process for this business support nonprofit. We identified their priorities and created strategies for programs, marketing, fundraising, and volunteer engagement. We evolved the organization’s model into a business network and developed its new name, website, and communications.
We developed the strategic plan for this educational nonprofit — determining organizational priorities and actions for expanding site locations, and marketing and fundraising goals with actions plotted out on a 24-month timeline.
To help the largest literacy organization in India fundraise in the United States, we provided strategic counsel and fundraising services. We conducted interviews and market research to determine donors’ needs, conducted a robust communications audit of the 20 chapters, facilitated workshops with national and chapter leaders. We then engaged in a strategic process that mapped out the organizational priorities and a detailed 24-month action plan in the areas of fundraising, events, and communications. We subsequently developed fundraising materials for donors, fundraising guides for chapter leaders, and marketing for P2P and other fundraising initiatives.
What’s the best way to reach Jewish college students? What messages resonate? What technology should be used? The UJA-Federation of New York had questions. We found the answers. We convened leaders from the 11 Hillels in the New York region to assess their needs. Using marketing audits, surveys, and focus groups, we created recommendations for how the UJA should best allocate funds to support Hillel.
A professional membership organization wanted to better understand the needs of its members. We conducted an immersive assessment of member needs with surveys, focus groups, and interviews for domestic and international members and young professional segments. With a full understanding of member needs, we developed three different member personas based on career stage and recommendations for different value propositions and segmented communications.