Do consumers care about farmworkers? Our process started with in-depth research to assess the marketplace and learn how consumers responded to food-certification seals. We also assessed the competition and studied the language and symbols that would best convey the values behind this seal.
In a crowded landscape of certifications, the seal had to be easily recognizable by consumers and clearly indicate the high standards for safety and working conditions that it represents.
We worked with consortium members to determine the language we should use on the seal. We explored different ways to frame the message — around the farmworker, the EFI brand, and the key values of the certification. The goal was a seal that consumers could trust—a trustmark.
SUGGESTED LANGUAGE
Farmworker Assured Produce
Empowered Worker Farm Culture
PROPOSED LANGUAGE
Meets EFI Standards
Meets EFI Responsible Farming Standards
An EFI Certified Farm EFI Certified Produce
PROPOSED LANGUAGE
A Responsible Stewardship Farm
Meets Responsible Farming Standards
Seal of Responsible Farming
Certified Responsible Farm
Responsible to Workers, Environment, and Food Safety
Responsibly Grown. Farmworker Assured.
PROPOSED LANGUAGE
Ethical Farm Certified
Meets Ethical Farm Standards
PROPOSED LANGUAGE
Elevated Farm Standards
The selected message was: Responsibly Grown. Farmworker Assured. We designed different visual approaches to quickly communicate the concept. The designs had to be:
Several designs were chosen for consumer testing via surveys to the consortium’s members and the general public. People were asked to rate the designs based on various criteria. We also asked open-ended questions to elicit specific language, tone, and issues with various labels.
With insights from the survey, a final label design was selected and then refined, communicating a message about food safety and farm practices.
The seal that resonated most with consumers was the simplest one, with no image. The design was simplified and colored in a bright green to stand out on produce packages.
We created a guide that specified how to use the seal on packaging, the language to describe the certification, the official terms to use, and talking points, so members around the world could easily talk about and use the certification.
certified farms in the U.S. Canada, Mexico, Guatemala, and Peru
farmworkers working on farms with EFI-trained leadership teams
generated in worker bonuses